Find the real value in your parcel data.
Our Parcel Savings Platform typically earns customers a 10x plus ROI – year over year.
Pricing designed to fit your business.
The Refund Geeks Parcel Savings Platform delivers powerful analytics built on a modern data stack – as well as valuable insights, notifications, automated refund claims, valuable connected services, customizable data applications, comprehensive professional services, and world-class support.
Refund Geeks pricing is customized for you, based on factors such as your shipping volume and connected services. Pricing is designed to fit businesses large and small. Refund Geeks’ pricing specialists work directly with you to ensure the ideal pricing structure for your business.
More than a powerful shipping BI tool, Refund Geeks is a brand new look for your shipping data.
Until now, shippers were limited to csv downloads and clunky reporting tools provided by the carriers. Refund Geeks reinvents your data in ways you’ve never seen it before. Immediately identify trends within your shipping operations, get notified when issues arise and automatically get refunds when billing errors or late shipments are found.
| What you get: | |
|---|---|
| 2 minute setup / carrier data-sync | GL Coding / Expense Tracking |
| Unlimited Carrier Accounts & Users | MaxPay: Carrier Invoice Payment Management |
| Shipping Analytics, Reports & Notifications | Unlimited Automated Refunds |
| Customized Reporting Package | ERP Integrations (API) |
| Dedicated Parcel Savings Advisor | Free Monthly Shipping Health Checkup |
| …and much more! | |
Get connected today & start saving.
We’ll sync your UPS and FedEx accounts free for 30 days. Visualize your data, identify savings – and keep 100% of the refunds we find.
Common Questions
How do your fees work?
Refund Geeks pricing is customized for you, based on factors such as your shipping volume and connected services. Pricing is designed to fit businesses large and small. Refund Geeks’ pricing specialists work directly with you to ensure the ideal pricing structure for your business.
You mentioned Automated Refunds. What are those?
On top of our other services, our system automatically keeps tabs on billing errors and late shipments. We will file refund requests back to UPS or FedEx when errors occur. Any refunds we claim for you will show up directly on your UPS and FedEx invoices. From there, our system monitors your invoices and posts back to us once we see you’ve received a credit. Once confirmed, we post it for you as a “Confirmed Refund” in the Refund Geeks portal. Learn More >
How quickly after I register will I see my data?
It all depends on how quickly you connect your UPS & FedEx accounts. If connected immediately, your dashboards and reports will typically be ready within 24 hours. From there, it takes between 1 and 2 billing cycles (up to 14 days) for your first refunds to be processed and to post back to your account.
What if I need support?
We have phone, email and chat support available for you. Whether you need onboarding help, account connection assistance, help navigating our dashboards or anything else – we’re here to help.
Can I cancel my account at any time?
Yep – there’s no obligation. While we’d be sad to see you go, you can cancel your account at any time – hassle-free – simply by contacting us.
Do I have to worry about you selling my email or data?
No. We treat your personal information, your account information and your shipping data (including customer and vendor details) with the utmost importance. We will not sell, exchange or share any of your information with anyone not affiliated with our organization. We’ll email you about service and company updates, but you can opt out at any time. Learn more about our Privacy Policy.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Discover & American Express), or payment by ACH.
